Vacancies in a Leading Telecommunication Company

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We are one of Nigeria’s leading Telecommunication companies with extensive operations within and outside the Country. To support our rapidly expanding network and long-term growth plans, we have vacancy for highly experienced, result-oriented and motivated professionals in the position below:

Job Title: Head of Voice

Job REF: HOV
Location: Nigeria

Job Responsibilities

  • Deliver a strong and well positioned product portfolio
  • Drive revenue, implement and develop strategy to regulate all aspects of data portfolio
  • Ensure right product and pricing to ensure voice revenue and customer growth
  • Regularly monitor performance of all pricing and products with periodic interventions
  • Define and develop Key Performance Indicators and reporting process to monitor performance of the portfolio including Products, Platforms and analytics
  • Ensure first time, right product launch and product management
  • Monitor market trends and facilitate partnership with relevant market stakeholders
  • Procure necessary approvals from all stakeholders including regulators

Qualifications, Experience and Skill

  • Bachelor’s Degree (Second Class Lower) or equivalent in numeric discipline from a reputable university. An MBA will be an added advantage.
  • Minimum of seven (7) years’ experience in Voice Product Portfolio Management
  • Currently leading / track-record of leading Voice portfolio in a telecom company
  • Key understanding of customer elements – segments, activation cycle, churn, inactivity management, bundling, etc.
  • Key understanding of financial elements – business cases, forecasting, pricing and discounting
  • Key understanding of technical elements – IN, Postpaid billing. USSD. etc.
  • Good communication, presentation and interpersonal skills
  • Self-motivated with ability to work independently
  • Ability to adapt to change quickly, multi task and willing to travel.

Job Title: Head of Usage & Retention / Customer Value Management

Job REF: HUR / CVM
Location: Nigeria

Responsibilities

  • Strategize and Implement the complete Customer life cycle management program for increasing customers, usage and reducing churn
  • Run complete customer lifecycle management program for increasing customer
  • Strategize, Implement and track Smartphone CLM program to increase users and ARPU
  • To define and develop Key Performance Indicators and reporting process to monitor performance of the portfolio including Products, Platforms and analytics
  • Reduce Churn of customers.

Qualifications, Experience and Skill

  • Bachelor’s Degree (Second Class Lower) or equivalent in Numeric discipline from a reputable university. An MBA will be an added advantage.
  • Minimum of eight (8) years experience in Telco U&R / Customer Value Management
  • Currently leading / track-record of leading U&R / CVM team in a telecom company
  • Excellent understanding of customer elements e.g. segments, U&R trees, churn prediction / prevention, etc.
  • Excellent understand of financial elements e.g pricing and discounting, business cases, proposition development etc.
  • Excellent understanding of technology elements – campaign manager, big data, MIS and BI including tools
  • Good communication, presentation and interpersonal skills
  • Self-motivated with ability to work independently.

Job Title: Product Manager, Data

Job REF: PMDAT
Location: Nigeria

Responsibilities

  • Drive revenue and develop strategy & implementation to regulate all aspects of data portfolio
  • Ensure right product and pricing which would ensure Data Revenue Growth and Data customer growth in the market
  • Monitor performance of all pricing and products on a regular basis and ensure periodic interventions
  • Define and develop Key performance indicators and reporting process to monitor performance of the portfolio including Products, Platforms and analytics
  • Ensure first time, right products launch and product management.
  • Monitor market trends and facilitate partnership with relevant market stakeholders
  • Procure necessary approvals from all stakeholders including regulator

Qualifications, Experience and Skill

  • Bachelor’s Degree (Second Class Lower) or equivalent in numeric discipline from a reputable university. An MBA will be an added advantage.
  • Minimum of nine (9) years experience in Telco Devices Management.
  • Currently leading / responsible for Data product team in a reputable Telco
  • Strong understanding of Pricing Elements – Wholesale / resale pricing etc.
  • Key understanding of financial elements and technical elements for data products
  • Good communication, presentation and interpersonal skills
  • Self-motivated with ability to work independently.

Job Title: Head of Digital and Fintech

Job REF: HDF
Location: Nigeria

Responsibilities

  • Drive revenue and develop strategy & implementation to regulate all aspects of Digital and Fintech portfolio
  • Ensure right product and pricing to ensure Digital, Fintech Revenue and customer growth
  • Monitor performance of all pricing and product (including competition) on a regular basis and ensure periodic interventions
  • Define and develop Key Performance Indicators and reporting process to monitor performance of the portfolio including Products, Platforms and analytics
  • Ensure first time, right product launch and product management
  • Monitor market trends and facilitate partnership with relevant market stakeholders
  • Procure necessary approvals from all stakeholders including regulators.

Qualifications, Experience and Skill

  • Bachelor’s Degree (Second Class Lower) or equivalent in Numeric discipline from a reputable university. An MBA will be an added advantage.
  • 10-15 years of experience in Telecom / OTT / Digital / Fintech marketing handling the relevant product portfolio.
  • Significant understanding of Telco and OTT Business Models
  • Currently managing a Digital / Fintech Team at Digital / OTT or Telco
  • Strong understanding of Digital in Telco-Content portals, Platform services, Fintech services, etc.
  • Strong understanding of OTT elements – Market construct revenue drivers, cost dynamics, key partners, etc.
  • Key understand of financial elements – wholesale / resale pricing, business cases, business planning forecasting etc.
  • Good communication, presentation and intepersonal skills
  • Self motivated with ability to work independently.

Job Title: Product Manager, Devices

Job REF: PMD
Location: Nigeria

Responsibilities

  • Drive, Data Smartphone business with incremental customers aquisition.
  • Lead the creation and implementation of device strategy and ensure aligment across all device portfolio which includes Smartpgones, MIFIs and Routers.
  • Build strategic partnership with leading handset companies and with leading E-commerce players Drive MIFI and Router sales with appropriate pricing and bundle plan.
  • Manage device proposition / pricing competitiveness in the market
  • Keep abreast of current & future OEM product roadmaps as well as technology and platform trends
  • Provide the right communication devices and briefing to agencies to ensure that we remain the preferred device buying outlet in the country.

Requirements

  • Bachelor’s Degree (Second Class Lower)  or equivalent in Numeric discipline from a reputable University. an MBA will be an added advantage.
  • Minimum of Seven (7) years experience in Telco Devices Management
  • Currently leading / responsible for Devices team in a reputable Telco
  • Strong understand of Manufacturer Elements – OEMs, OS features, pre-loading
  • Strong understand of Martket Elements – Market construct, key distributor, agent etc.
  • Strong understand of pricing Elements – wholesale / resale pricing reverse bundle, device finance etc.
  • Good communication, presentation and interpersonal skills
  • Self-motivated with ability to work independently.

Salary
Very attractive and competitive remuneration package as well as challenging prospects await the successful candidates.

How to Apply
Interested and qualified candidates should send their Application Letter and soft copy of their CV to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted through their e-mail and / or by SMS to the telephone number provided

Application Deadline  25th January, 2022.

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