Key Account Manager at FairMoney Nigeria
FairMoney is building the leading mobile bank for emerging markets. We are unique thanks to our international exposure (with offices on 3 continents) and our impact-driven mission. We bring financial inclusion to under banked people in emerging markets!
We are recruiting to fill the position below:
Job Title: Key Account Manager
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
- We are looking to hire a Key Account Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship. Below are the roles and responsibilities but not limited to:
Roles and Responsibilities
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
- Engaging with portfolio of merchants to introduce them to our products.
- To achieve their daily, weekly, and monthly target of transactions
- To reactivate the inactive accounts by calling, and visiting them
- Monitoring market trends and providing regular competitor feedback
- Have a good understanding of the business’s products or services and be able to advise others about them
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
- Onboard and retain the merchants and nurture those key relationships over time.
- Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
- Coordinating pre-sales and post-sales follow up
- Hit target quotas for set KPIs (Transaction value, volume, and revenue).
Requirements
- Candidates should possess an HND / B.Sc qualification
- 4 to 6 years of experience in the Merchant business
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
- Must have an android phone.
- Ability to self-motivate and manage self.
Benefits
- Performance Bonus
- Training & Development
- Work From Home
- Paid Time Off
- Pension Plan
- Private Health Insurance.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 21st March, 2023.
Recruitment Process
- A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
- Technical Interview with the Hiring Manager for 45-60 minutes
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