Front Desk / Patient Liaison Officer at JOJ Memorial Foundation (JOJ-MF)

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The JOJ Memorial Foundation (JOJ-MF) was formed as a collaborative effort in loving memory of Mr. J.O.J. Onyeaghala who died in 1989, representing a variety of goodwill support, in Obohia Ahiazu Mbaise Imo State Nigeria. The purpose of JOJ-MF is to provide some level of succor to our indigent community and environs through provision of Basic Health and Medical Diagnostic Facility.

We are recruiting professional and reliable candidates with a positive attitude to join our team in the position below:

Job Title: Front Desk / Patient Liaison Officer

Location: Ahiazu Mbaise, Imo

Details

  • Our newly built hospital located at Ahiazu Mbaise is recruiting a Front Desk / Patient Liaison Officer. The person will provide the first impression and interface of our Centre both over the phone and in person to our patients and visitors.

Responsibilities

  • Registers patients and schedules appointments.
  • Answers all incoming phone calls and inquiries from patients, visitors, and others related to all aspects of Mercy Memorial Health services.
  • Establishes and maintains patient records with complete patient information.
  • Addresses patients grievances and/or complaints.
  • Processes billing and payments for services.
  • Performs other duties as assigned.

Requirements

  • Diploma or Bachelor’s Degree preferable
  • Experience in a customer service role.
  • He / She must demonstrate the highest level of communication skills and professional etiquette in interacting with patients.
  • Have a passion for patient-centered care.
  • Knowledge of medical terminology.
  • Computer literate.

Remuneration
Attractive and Competitive.

How to Apply
Interested and qualified candidates should send their CV, Copies Degree certificates, Registration / License Certificates and / or other relevant documents to: [email protected] or [email protected] using the Job Title as the subject of the email.

Next Steps: Received applications will be reviewed to ensure that qualifications are met. The Hiring manager will contact applicants by phone and email for interview. Selected applicants will receive a final notification by email

Application Deadline  28th February, 2022.

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