Dispatcher at Lekki Freeport Terminal

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Lekki Freeport Terminal is the only Container Terminal Operator in Nigeria’s only deep seaport.It is set to become the largest container terminal in Nigeria and West Africa with enormous potential of becoming fully automated thereby contributing to the large trading operations of Nigeria and indeed, West Africa. The premise on which Leeki Freeport Terminal will operate is to connect global maritime trade to Nigeria and the rest of the world.

We are recruiting to fill the position below:

Job Title: Dispatcher

Location: Lekki, Lagos
Employment Type: Full-time
Department: Operations
Reporting to: Assistant Manager – Planning

Job Purpose
Project Phase:

  • As a support to the superuser team, engage in project implementation activities ensuring planning and operations departments are built, designed, and ready for the operational go live.

Operational Phase:

  • Responsible to execute the live operations monitoring, ensuring effective distribution of equipment within single or multiple pools based on deployment and operational requirements, while communicating efficiently with internal stakeholders and taking proactive actions in anticipation of discrepancies or foreseen problems that may arise, finding solutions to ensure maximum terminal productivity.

Major Job Responsibilities
Project Phase:

  • Actively follow and promote the LFT Safety and Security policies and ensure that fellow employees and visitors are doing the same.
  • Share operational requirements and assist TOS vendors on TOS setting and configuration in teamwork with IT, superusers, and operations management.
  • Set & configure vessel advanced tools in TOS: Stow factors, auto-stow, shift templates, etc.
  • Involvement in preparation and execution of individual and integrated test cases in teamwork with other sections.
  • Support LFT operations superusers in preparation of standard procedures for the operations department.
  • Support LFT operations superusers in the preparation of training manuals for internal training programs.
  • Support LFT operations superusers in the development and execution of end-user training on overall departmental processes and terminal applications (i.e., TOS).
  • Execute test cases in the testing platform to validate TOS functionality during TOS implementation.
  • Be involved in several test demands during TOS implementation and interfaces as required.
  • Report issues and results of executed tests and follow-up solutions.
  • Involve in the implementation of best practices.

Operational Phase:

  • Actively follow and promote the LFT Safety and Security policies and ensure that fellow employees and visitors are doing the same.
  • Keep close communication with peers (i.e execution, planning, gate, technical staff, Resource planning) for, manpower deployment, troubleshooting issues, and solving problems during operations and assigned to required pools on TOS.
  • Monitor EC console and equipment idle times.
  • Monitor continuous operations using the “hot seat” changeover at shift changeover times and rest break changeovers.
  • Ensure all operations are executed by priorities set by the Managers and planning executed by Planners.
  • By monitoring all queues and pools, needs to anticipate, and reduce any possible future conflict, congestion, or issues in operations.
  • Ensure all equipment needed for terminal operations is ready and available before the beginning of operations.
  • Ensure the optimum utilization of all equipment deployed during the designated shift period by monitoring equipment work queues and allocating equipment where required to achieve maximum productivity.
  • Maintain a watch-over terminal area for unsafe working practices.
  • Report any problem areas of operations and implement the agreed changes to resolve the problems.

Vessel / Barge Dispatching:

  • Ensure crane sequence of vessel/Barge discharge & load operations is according to plan by monitoring all queues and work instructions to achieve the highest possible Quay Crane productivity.
  • By monitoring all queues and pools, needs to anticipate, and reduce any possible future conflict, congestion, or issues at the quayside.

Yard and Gate Dispatching:

  • Ensure smooth and speedy movement of containers to and from the Gate and examination area.
  • Dispatch and monitor work queues and work instructions from the GOS
  • Plan and dispatch housekeeping moves once required or based on the pre-planning process.
  • Manually dispatches equipment for movements that are not in an automatic dispatch queue, such as off-loading of broken-down trucks in the yard, truck to truck transloading, cross stuffing, etc.
  • Monitor the road queue and TIP list to control long-standing trucks in the yard

Critical Success Factors
Project Phase:

  • Achieve and maintain all terminal KPIs.
  • Project milestones related to operations are achieved and have no delays

Operational Phase:

  • Achieve and maintain all terminal KPIs.
  • Efficient utilization of terminal equipment.
  • Zero discrepancies between planning and execution.
  • Seamless handover between shifts.
  • Reduced operational delays.
  • All updates in N4 are executed as per SOP.

Job Dimension

  • Working Areas:
    • Indoor / Outdoor: Indoor & Outdoor
    • Onshore/Offshore: Onshore
  • Heights: No
  • Hours of Work: Shift rotation
  • On-Call: Yes
  • Contact after Hours: Yes

Does the job involve travel?

  • Local – Lagos: Limited
  • National – Nigeria: Limited
  • International: Not expected

Qualifications & Experiences

  • Bachelor’s Degree, preferably in a Logistics / Operations Field, Computer Science, or any equivalent discipline.

Experience & Knowledge:

  • Minimum of 2 years experience in container terminal operations as dispatcher/controller/planner
  • Experience with NAVIS N4 is preferable.
  • Basic knowledge of the shipping industry and port business.
  • Knowledge of vessel schemes and particulars, stowage plans, and IMDG regulations.
  • Knowledge of yard layout and operating techniques.


  • Good communication skills with the ability to communicate across the organization.
  • Capable of handling multiple tasks.
  • Ability to communicate in English (Speaking/Reading).
  • Ability to work on weekends, nights, holidays, and for a long period.
  • Ability to work under a pressure environment with a constant change of priorities.

Major Competencies:

  • Adaptability: Flexibility in dealing with change and overcoming obstacles in meeting job requirements.
  • Analysis: Locating or extracting relevant information that is critical to problem-solving.
  • Quality-focused: Supporting the needs of product and service excellence.
  • Verbally skilled: Presenting ideas or information to an individual or a diverse group.
  • Team-focused: Working with a group in utilizing all its resources to achieve maximum performance.
  • Versatility: Adapting one’s social or work style to meet the needs of the current environment.
  • Assertiveness: Confidence in expressing an opinion or requirement even when challenged.
  • Decisiveness: Evaluating information or situations, assuming the risks, and making judgments.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  6th May, 2022.

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