Customer Care Representative at Ringo Telecommunications
Ringo Telecommunications is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Ikeja, Lagos
Employment Type: Full-time
- Listen to customers’ concerns, issues and questions.
- Resolve customers’ concerns and answer customers’ questions to your best ability.
- Recommend possible products to meet the customers’ needs.
- Refer issues and questions to managers if necessary.
- Prepare product and customer reports by gathering data collected during customer interactions.
- Maintain a positive attitude and calmly respond to customers’ complaints.
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
Skills and Qualifications
- Candidates should possess a Bachelor’s Degree.
- 2 – 4 years work experience.
- Strong verbal communicator.
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets.
- Personable and attentive.
- Strong interpersonal skills.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 21st January, 2023.
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