Customer Care Representative at Ringo Telecommunications

Customer Care Representative at Ringo Telecommunications

Jobs

Ringo Telecommunications is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Listen to customers’ concerns, issues and questions.
  • Resolve customers’ concerns and answer customers’ questions to your best ability.
  • Recommend possible products to meet the customers’ needs.
  • Refer issues and questions to managers if necessary.
  • Prepare product and customer reports by gathering data collected during customer interactions.
  • Maintain a positive attitude and calmly respond to customers’ complaints.
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.

Skills and Qualifications

  • Candidates should possess a Bachelor’s Degree.
  • 2 – 4 years work experience.
  • Strong verbal communicator.
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Personable and attentive.
  • Strong interpersonal skills.

Salary
N50,000 monthly

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  21st January, 2023.

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