Collections Officer at OTP Internet Technology – Acken Jobs

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OTP Internet Technology (9Credits) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on google play store for use by customers.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
  • The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Keeping accurate records and reports on collection activities

Job Specifications

  • Minimum of BSC/HND/OND in related field
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training/experience.
  • Minimum of 1 year of experience in similar role.
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets

Salary
N50,000 – N100,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email

Application Deadline  14th May, 2021.

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