Cleaner / Cook at Norwegian Refugee Council

Cleaner / Cook at Norwegian Refugee Council


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Cleaner / Cook

Job Identification: 9150
Location: Gwoza, Borno
Job Schedule: Full time
Job Category: Administration

Role and Responsibilities

  • The purpose of the Cleaner / Cook position is to assist in the day-to-day Maintenance and cleaning of the Office/guest house as well as Preparation of MEALs for the Guest.

Generic Responsibilities:
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Prepare and develop status reports as required by management
  • Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
  • Dust and polish furniture and fittings and tidy up offices
  • Clean (metal) fixtures and fittings and wipe down glass surfaces
  • Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers.
  • Promote and share ideas for improvement
  • Perform according to the work and development plan
  • Sweep, scrub, mop and polish floors in the office and guesthouses

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

  • Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
  • Tidy up rooms and wash windows as scheduled
  • Deliver any requested housekeeping items to guest rooms
  • Ensure confidentiality and security of guest rooms
  • Observe and report damage of office/guesthouse property
  • Measure and assemble ingredients for menu items
  • Prepare meals during our dining hours
  • Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift
  • Iron and press clothing and linen, sort, fold and put away clean laundry
  • Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
  • Monitor and report necessary domestic repairs and replacements
  • Wash dishes and clean office/kitchen according to agreed hygiene standards
  • Check all appliances in rooms are in working order
  • Perform any other task assigned by line manager.


  • Candidates should possess a National Diploma / NCE qualification with at least 2 years experience.
  • Experience as Cleaner / Cook in a humanitarian/recovery context preferably with a similar organization like NRC is a plus
  • Ability to work under pressure and flexible
  • Good knowledge of Local context and preferably residing in the position location.
  • Female qualified candidates are strongly encouraged to apply
  • Knowledge of safe food preparation procedures, hygiene and preservation to avoid foodborne illness
  • Previous experience from working in complex and volatile contexts

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 9th January, 2023; 10:00

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